Help & FAQ

What is your order and delivery schedule?

Once paid, you can expect your Type A Cold Brew on the next applicable delivery cycle:

  • Orders paid by 12:00 nn every Monday will be shipped out the following Wednesday*.
  • Orders paid by 6:00 pm every Wednesday will be shipped out on the following Friday*.

**Note: If delivery day falls on a holiday, we will send your order out on the next Wednesday or Friday.

How do we settle payments?

Payments are prepaid either via:

  • Bank deposit (Bank of the Philippine Islands)
  • Credit card via Paypal 

How long does a bottle keep?

Our coffee tastes best when consumed within 5 weeks.

Do I have to keep it in the refrigerator?

Yes, once opened, please refrigerate.

How do I get my refill?

Refills can be done in two ways. The first is through home delivery, where we will pick up your empty bottles and deliver a newly filled Type A bottle. The second is through our Stand at the Alley at Karrivin, where you can drop off the old bottles and pick up a new bottle yourself, at your own convenience.

Where are the beans from? 

The beans are from Panama. We love the ultra suave taste you get when you make it into a cold brew.

How were the beans sourced?

Our co-founder, Danielle Canlas-Torres, started a company called Origin Coffee Network, that sources the best beans from around the world.

Where are the beans roasted and brewed?

The beans are roasted and brewed by us, in the Philippines.

How do I order wholesale?

Send us an email and we'll get back to you as soon as possible!

Are you open to collaborations?

Yes! Just send us a message on Instagram or Facebook, or email us at with your ideas and we'll get back to you right away.

Any other questions?

Just email us at type-a@can.ph.