Help & FAQ

What is your order and delivery schedule?

Once paid, you can expect your Type A Cold Brew on the next applicable delivery cycle:

  • Orders paid by 1:00 PM every Monday will be shipped out the following Tuesday*.
  • Orders paid by 1:00 pm every Thursday will be shipped out on the following Friday*.

**Note: If delivery day falls on a holiday, we will send your order out on the next Wednesday or Friday.

How do we settle payments?

Payments are prepaid either via:

  • Bank deposit (Bank of the Philippine Islands)
  • Credit card via Paypal
  • Cash on Delivery

How long does a bottle keep?

Our cold brew is best consumed within 4 weeks of  brewing. (We also put that date on the bottom of the bottle)

Do I have to keep it in the refrigerator?

Yes, we recommend to keep it refrigerated.

How do I get my refill?

Refills can be done in two ways. The first is through home delivery, where we will pick up your empty bottles and deliver a newly filled Type A bottle. The second is through our HQ at 123 Pioneer Street, Mandaluyong, where you can drop off the old bottles and pick up a new bottle yourself from Monday to Friday, between 9AM-6PM.

What if I just want to return an empty bottle?

You may schedule pickups for empty bottles here. Each bottle returned will earn you PHP 25 store credit. We'll send you a code that you or a friend can use once at checkout (valid for 30 days).

Where are the beans from?

The beans are directly sourced from producers in Panama, in collaboration with Origin Coffee Network.

How do I order wholesale?

Send us an email and we'll get back to you as soon as possible!

Are you open to collaborations?

Yes! Just send us a message on Instagram or Facebook, or email us at with your ideas and we'll get back to you right away.

Any other questions?

Just email us at type-a@can.ph.